Position: Digital Account Manager (#Digital #Marketing #Pharma)
Location : Germany
Experience: 10 - 14 years
Duration: Full Time
Job Description:
Partners closely with project owner to understand business objectives and overall strategy brand plans as a mean to manage content projects appropriately
Facilitates project planning, milestone tracking, status updates and change tracking from the initial kick off meeting until successful project closure as a means to support the development of a high-quality customer centric deliverable
Understands underlying content strategy and technology in order to ensure they help find the best solutions to meet customer and business needs
Ensures that new service requirements are delivered to the appropriate stakeholder.
Collaborates with IT Technical Analyst on all technical dependencies as input to End to end project plan and cost estimate for the project
Manages delivery teams of Production Partners and serves as an interface between creative and technical teams
Provides package for the ingestion of the Medico Legal Review(MLR) process (no responsibility for MLR process itself)
Execute top-line Quality Assurance(QA) on all assets after production QA and supports project owner acceptance review
Ensures all pre-requisites in the technical pack are available before MLR and before launching production service request.
Support and consult the Project Owner during MLR
Upholds client standards adherence from all project stakeholders
Manages or ensures proper escalation of project related risks and issues
Tracks project progress and status in project management tool and reports to Project Owners and Account Leads
Act as central point of contact end-to-end for all digital content projects
Manage content creation and content production of Content Production Services projects (requirements management, creative content dependencies, approval milestones, tech. production, and deployment)
Accountable for meeting content quality and timelines expectations of all assigned digital content projects in line with business requirements and client standards
Desired Skills and Experience:
5+ years of experience in Digital Marketing
2+ years of experience in Pharma
Candidate needs to go to office once a week
Experience in Digital Marketing/content production (preferably in pharmaceutical industry)
Excellent client facing and presentation skills is a MUST
Resourceful, tenacious and capable of being calm and decisive under pressure
A good facilitator with a consultative mindset
Ability to work on your own and in a team
Experience in collaborating with cross-functional internal team located at multiple geographies on day-to-day tasks
Strong MSOffice skills and good presentation making skills
Excellent communication skills and fluency in Native language and English
Ability to build strong colleague and client relationships
Expert administration skills covering meetings etc. – meeting organization (always have pre-meetings, clear roles and responsibilities agreed in advance, circulate directions, key people present and Bios, minute taking etc.)
Proven ability to learn quickly
Proven track record in growing the business from assigned clients
Willingness to travel – 25%
Enthusiastic to take that extra mile each and every day in order to delight the client
Exceptional time management skills including the ability to handle multiple clients with changing priorities
Please forward your resumes to abhinav.galaxyinc@gmail.com
